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Billie Eilish

Thursday, December 5 +

Friday, December 6

DOORS OPEN: 5:30 PM

SHOW START: 7:00 PM

Times subject to change

We’re excited to welcome you to Billie Eilish in Seattle on HIT ME HARD AND SOFT: THE TOUR

Let’s get you ready. Please review arena policies and frequently asked questions below.

Please note: In an effort to reduce pedestrian traffic around the venue and to relieve stress on show staff,Ā any day of show ticket releases, should they be available, for Billie EilishĀ at Climate Pledge Arena will be made availableĀ ONLINE ONLY.

There will be no box office sales at this show.
Please clickĀ HEREĀ for availability.Ā 

Bag

If necessary, guests are permitted to bring:
ONEĀ CLEAR BAG*Ā that does not exceed 14ā€³w x 14ā€³h x 6ā€³d in size
OR
small clutches/purses/wallets that do not exceed 4ā€³w x 6ā€³h x 1.5ā€³d in size

*Items within the clear bag must comply with our bag policy and permitted item list.

Medical bags and diaper bags are permitted, though we encourage you bring only what is needed. All medical and diaper bags will be searched and examined.

Water Bottle

Reusable (non-glass) water bottles are permitted in all sections except the floor.

Water bottles will not be permitted on the floor.

Bottles must be no larger than 32oz. and must empty upon entry, including ice.

The following are most common prohibited items that are prohibited for use of possession, display of distribution at, on, or within Climate Pledge Arena. For a full list of prohibited items please review the full list HERE.

  • Professional Cameras, detachable lenses or external flash units, or recording equipment (aside from smartphones) for audio, image, or video recording purposes
  • Weapons including guns, firearms, knives of any size, stunguns/tasers, bats or poles
  • Martial arts weapons, night sticks, nunchucks, billy clubs, self-defense sprays to includeĀ mace & pepper spray
  • Noisemaking devices of any kind including whistles, air horns, vuvuzelas, and cow bells
  • Laptops and tablets
  • Laser pointing devices, flashlights or similar devices
  • Any other item deemed inappropriate or dangerous by Climate Pledge Arena and its league affiliates, in their sole discretion
Parking

Parking is available at every price point for every budget.Ā Make your transportation plan HERE.

Arena FAQ’s

If necessary, guests are permitted to bring:
ONEĀ CLEAR BAG*Ā that does not exceed 14ā€³w x 14ā€³h x 6ā€³d in size
OR
small clutches/purses/wallets that do not exceed 4ā€³w x 6ā€³h x 1.5ā€³d in size

*Items within the clear bag must comply with our bag policy and permitted item list.

Medical bags and diaper bags are permitted, though we encourage you bring only what is needed. All medical and diaper bags will be searched and examined.

Small, non-professional cameras with no external flash or detachable lenses are welcome into Climate Pledge Arena for most events.

Video recording devices, audio recording devices, GoPro cameras, monopods, tripods, selfie sticks and cameras with telephoto or interchangeable lenses (professional photography equipment) are not permitted inside Climate Pledge Arena.

Please note that for some concerts and special events, camera restrictions will vary, and may not be permitted for entry. Please contact Guest Services to inquire about event-specific restrictions.

Reusable (non-glass) water bottles are permitted in all sections except the floor.

Water bottlesĀ will notĀ be permitted on the floor.

Bottles must be no larger than 32oz. and empty upon entry, including ice.

Guests can refillĀ waterĀ bottles atĀ waterĀ fountains and refill stations located throughout the arena.

Climate Pledge Arena is accessible with many different modes of transportation. Guests are encouraged to take public transportation, which includes bus, Light Rail, and the Seattle Center Monorail.

Visit ourĀ Transportation pageĀ to make your plan.

Purchase parking ahead of time on the Seattle Kraken App or purchase parking upon arrival. Event parking offered starting at 8:00 AM for select garages.

Parking Garages:
ā€¢ Climate Pledge Arena Garage
ā€¢ 1st Ave N Garage
ā€¢ 5th Ave Garage*

*Event parking offered starting at 4:00 PM.

Please Use:
ā€¢ 1st Ave N on the Arenaā€™s west side
ā€¢ Republican St & Warren Ave N just north of the Arena

*Please Donā€™t Use:
ā€¢ 5th Ave N & Harrison St Turnaround near MoPOP
ā€¢ Space Needle Turnaround
ā€¢ South side of the arena

*Seattle Police will not allow access to these locations for pick-up after the show.

Billie Eilish FAQ’s

Beginning atĀ 8:00 AMĀ on the day of the show, guests with General Admission floor tickets may choose to line up at American ExpressĀ® HallĀ ENTRY 4Ā located on the West Plaza to receive a numbered wristband. One wristband will be issued per person, guests can NOT pick up wristbands on behalf of other fans.

Guests who receive a numbered wristband do not have to stay in line but must arrive back by 4:00 PM. The distribution of numbered wristbands will be limited.

American Express Hall Entry 3 is available for guests with accessibility needs.

Saving a place in line for guests who do not originally arrive with your party, run the risk of the additional guests being asked to join the back of the line. Climate Pledge Arena is not held responsible for monitoring line control outside of safety compliancy.

All guests are expected to abide by the Climate Pledge Arena Code of Conduct when on Climate Pledge Arena property.

Please keep in mind: Climate Pledge Arena is not responsible for any personal belongings left on the plaza after doors open. Any chairs, blankets, or items left on the plaza after guests enter will be cleared and not held for pick-up.

PLEASE NOTE:

  • Guests who receive a numbered wristband MUST arrive back by 4:00 PM and should anticipate remaining in line once joined
    • If saving a place in line for guests who do not originally arrive with your party, you run the risk of the additional guests being asked to join the back of the line.
  • Guests withĀ General AdmissionĀ tickets are guaranteed entry into theĀ GAĀ section whether or not they line up early.
  • Camping and the use of tents on the Climate Pledge Arena plaza are prohibited.
  • Climate Pledge Arena will not honor any fan-made line or number process

Climate Pledge Arena (CPA) thanks you for your commitment and adherence to the CPA Code of Conduct, which applies to all individuals on CPA property, whether inside or outside the Arena. All individuals shall:

Behave and be treated in a respectful, professional and courteous manner.Ā Comply with CPA search and screening procedures prior to entry, including CPAā€™s bag policy. Exit and re-entry into the Arena is not permitted.

Comply with all Arena and event policies, available atĀ https://climatepledgearena.com/arena-guide/.

If they choose to consume alcohol, do so in a legal and responsible manner that is consistent with CPA alcohol policy.

Occupy only their designated seat location and present tickets to CPA staff upon request.

Comply with CPA staff instructions regarding operational and emergency procedures and comply with all posted signs and placards.

CPA prohibits:
ā€¢ Interfering with the event and/or athletes, coaches, referees, performers or CPA staff.

ā€¢ Pushing on or striking the glass that surrounds the hockey playing surface, entering the playing or performance area (ice, court, stage, etc.), standing on seats, sitting or climbing on railings or obstructing aisles or the view of guests.

ā€¢ Using abusive, offensive or obscene language and gestures, including, but not limited to, using such language or gestures concerning a personā€™s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin.

ā€¢ Engaging in behavior that is unruly, disruptive, or illegal in nature, including, but not limited to, fighting, taunting, challenging others to fight, throwing objects or other behavior deemed by CPA to be detrimental to the event experience.

ā€¢ Unauthorized commercial activity.

ā€¢ Smoking, vaping or use of marijuana or tobacco products, in any form, including electronic cigarettes.

Violation of this Code of Conduct or any other CPA policy, procedure or directive from CPA staff may result in ejection from the Arena and/or further consequence, at CPAā€™s discretion, including but not limited to, being prohibited from attending future events and referral for arrest and prosecution. Ejected persons will not be refunded or permitted re-entry.

In case of emergency or if anyone is interfering with your enjoyment of a CPA event, please contact the nearest staff member for assistance. During events, you may text (206) CPA-HELP to make an anonymous report.Ā This number is only monitored during events.Ā Texts during non-event hours will not be checked. During non-event hours, please call Guest Services at (206) 752-7200.

By entering CPA, you consent to your image and likeness being captured and used by Seattle Arena Company, LLC and/or Seattle Hockey Partners LLC, and their respective affiliates and designees.

Warning: Events may include the use of strobe lighting, haze, lasers and/or pyrotechnics.

Tickets for Climate Pledge Arena events can be purchased atĀ Ticketmaster.com.

We cannot verify the legitimacy of tickets purchased through any other site and strongly advise fans to only purchase their tickets through Ticketmaster. All ticket sales are final, there are no refunds, upgrades or exchanges unless otherwise noted for a specific event.

The Ticketmaster Box Office opens 3 hours prior to event start time and is closed on non-event days.

All online ticketing fees and taxes are applied to tickets purchased at the Box Office.

In an effort to reduce pedestrian traffic around the venue and to relieve stress on show staff, any day of show ticket releases, should they be available, for Billie Eilish at Climate Pledge Arena will be made available ONLINE ONLY. There will be no box office sales at this show. Please click HERE for availability.Ā 

Camping and the use of tents on the Climate Pledge Arena plaza isĀ prohibited.

Tailgating is not permitted.

No overnight parking in Climate Pledge Arena lots. Violators will be towed.

Public restrooms are located on Seattle Center at the corner of August Wilson Way & 2nd Ave N. and inside the Seattle Center Armory Food & Event Hall, which will be open from 10AM-8PM.

maps

Post-Event Rideshare Pick-Up Locations

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